Refund policy

 

 

We accept returns and exchanges within 15 days from the delivery date.

To be eligible, items must be:

• Unused
• In original condition
• Labels attached
• Returned with the original cloth bag

RETURN / EXCHANGE ADDRESS

Recipient: Alfonso S.O.

ALBURQUERQUE 16, 4ºA
30800, Lorca
Murcia, Spain

IMPORTANT

Please include inside the package:

• Your order number
• Your full name
• Indicate whether you want a RETURN or EXCHANGE

EXCHANGES

Customers cover the return shipping cost.

We cover the shipping cost of sending the new item.

Please include the size you would like to receive.

Once received and approved, exchanges are processed within 3 to 5 business days.

RETURNS

Return shipping costs are the customer's responsibility.

Original shipping costs are non refundable.

Once received and approved, refunds are issued to the original payment method.

Please allow up to 5 business days for the refund to appear depending on your bank.

PROCESSING TIMES

Delivery times depend on the shipping method used.

Non tracked or non certified shipments may take up to 2 to 3 weeks to arrive.

CONTACT

For any questions: teenangelsclient@gmail.com